Returns
We only accept returns or exchanges in the following cases:
• The item was defective, damaged, or incorrect upon delivery.
• The request is made within 14 days of receiving your order.
For a return to be eligible:
• The item must be unworn, unwashed, and in its original condition with tags attached.
• Items with custom designs, AI-generated prints, or personalized elements are not eligible for returns or exchanges.
Refunds
Refunds will be issued only under these circumstances:
• The item is defective, damaged, or incorrect and cannot be replaced.
• Refunds will be processed to your original payment method within 7–10 business days after the returned item is received and inspected.
Items Not Eligible for Refunds:
• Custom-designed or personalized items.
• Sale or clearance items.
• Shipping fees are non-refundable.
Exchanges
We offer exchanges only for defective, damaged, or incorrect items. If you need a different size or style, you will need to place a new order.
Shipping Costs
Customers are responsible for return shipping costs unless the issue is due to a defective or incorrect item. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Contact Us
For any questions or to initiate a return, contact us at [email protected] with your order number and a description of the issue.